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Cultivara Support

How can we help?

Get help with garden maps, plant records, properties, sharing, catalog data, and account questions.

support@cultivara.app

Quick guides

Draw and save a garden map
  1. Open a garden and choose Drawing to sketch beds and paths.
  2. Choose Place plants to put plants on the layout, or Add plant for a full plant record.
  3. Choose Zoom & Pan to move around. Check the saved status before leaving; retry if a save fails.
Connect a weather station
  1. Open Properties, then Weather for the property you want to monitor.
  2. Enter the ID and key used in your station’s custom Weather Underground-compatible upload settings, plus a name you recognize.
  3. Open Station upload settings on the Weather page and copy its custom upload URL into your station software. Use the same ID and key in both places. Cultivara receives uploads directly; it does not import a Weather Underground account.
  4. Check the latest reading time. A linked station will remain empty until it sends observations.
Prepare a food stall for customers
  1. Create a stall on a property you can manage.
  2. Add products and stock, then review payment methods, pickup location, time zone, and hours.
  3. Check trading readiness in Overview. Open the stall and enable orders when ready, then share its link or QR code.
Improve a catalog entry

Search by common or scientific name, open a species or cultivar, and use its edit action. Record only information you know; “not recorded” is different from “no”. Submit changes for review and check their moderation status.

Start with the thing you are working on

Quick help areas matched to the main Cultivara workflows.

Plant catalog

Browse species, cultivars, taxonomy, availability, and catalog suggestions.

Open catalog

Garden maps

Manage garden layouts, mapped plants, plant notes, photos, and seasonal records.

View gardens

Frequently asked questions

Is Cultivara free to use?

Yes, Cultivara is free for individual gardeners. We may offer premium features later for larger gardens, teams, or advanced workflows.

Can I use Cultivara offline?

The mobile experience is designed to keep garden work moving offline and sync changes once you are connected again.

How do I export my garden data?

Data export is currently available on request. Contact support and include the account email and the property or garden you need.

Can I report catalog information that looks wrong?

Yes. Send the species or cultivar page link, the suggested correction, and any source details you have so we can review it.